You can download our app in App Store or Play Store to create an account.

Create your Username, password.

Enter a valid mobile number or email address and press submit.

You will then be asked to enter a one-time password (OTP). This will be delivered via SMS to the mobile number you provided

Enter the 6-digit code received and you are ready.

Convenience and quality are the most important aspects of the service we provide. To help you connect with Modello and ensure that we can communicate with you easily and quickly, we would need to have your contact details updated at all times.

The one-time password (OTP) will be sent to your number via a telecom service provider. We try our level best to ensure that the code is delivered to you promptly. However, due to the following  reasons, you might experience a delay or non-delivery of the one-time password (OTP):

1. Incorrect Number: The mobile number provided by you may be incorrect. Please check the mobile number and request for a new OTP.
2. Connectivity Issues: Your telecom service provider may be facing connectivity issue at your location and this might cause delays or non-delivery.
3. Network Strength: Your location may have a poor network and this might cause delays or non-delivery.

If you did not receive the one-time password (OTP), you can tap the Resend Code option to receive a new one-time password (OTP).

Modello will give out referral code occasionally.
Complimentary credits or rebates will be added in to your e-wallet.

Tap Forgot password.

Enter the mobile number or email address that you’ve register. You will then be asked to enter a one-time password (OTP). This will be delivered via SMS to the mobile number you provided.

Enter the 6-digit code received and tap Continue

Enter your new password.

Attached a profile picture and past experience photo in order to boost your chance to get hired. Add one every single details authentically to get a verify account from us.

Modello will conduct verification session for talents to verify their account with our official verified blue tick in talent’s profile.

1. User can choose any job that matches the criteria of client’s requirement. 
2. Days can by chosen according to talent’s availability.
   (Unless client requested full commitment of days)
3. Click Apply.
4. Must apply before application closing date.

1. Talent profile will be filter by Model systems whether it’s a match.
2. Talent will be process until Application closing date.
3. Applied Jobs notification will be added in to your Briefcase feature. 
4. Talent will received notification whether user was shortlisted by client.
5. Talent will need to confirm job by communicating our Modello Agent.
6. Full commitment of communication is needed, in order to get better rating on
   individual’s responsiveness rating in the future. 
7. Talent can withdraw a job application before Job Applications Closing Date
8. Talent will received notification once the job application closes.

1. Track Confirmed Jobs.
   Confirmed jobs notification will be added in to you Briefcase feature.
2. Once confirmed, withdrawal is strictly NOT ALLOWED. 
3. Talent is required to have full commitment of communication is needed, once job it’s confirmed.
   (Talent’s rating will be reviewed after the job)
4. Location navigations will be provided inside the app. Click navigate.
5. QR code will be provided for Clock in and Clock out on the actual event date.
   Time and Date will recorded in our systems for confirmations.

There are events which Attire or Makeup is not provided.

1. Talent is required to present his/her own attire during the event.
2. Talent is required to do his/her own makeup during the event.

1. Notification will be sent to talent who applied for the job on closing date.
2. We are sorry for the talent who is not shortlisted. Beautify your profile and gallery to enhance the chances to get the job.

1. A 5-star rating will be given for both Brand & Talent after every job.
2. The reviews will be shown once both side completed theirs.

REVIEWS

Responsiveness / Communications of individual
Responsiveness of individual will be monitor and review by our systems and brand & talent.

a. The responsive and attitude while communicating with brand owner. (pre-campaign)
b. The responsive and attitude while communicating with brand owner . (During campaign) 

Professionalism of individual
Attitude such as punctuality, working attitude, and etc will be monitor and review by our systems and brand & talent.

a. Brand & talent attitudes will be review pre/post campaign 

Accuracy of Individual
Accuracy of individuals profile will be monitor and review by our systems and brand & talent.

a. Authenticity of an individual profiles, important details needs to be legit.

Recommendations
Recommendations from brand & talent with your previous complete jobs.

a. Individual will be rate with brand & talent recommendation, such as whether user would recommend this brand & talent for other future campaign.

Overall performance
General performance will be reviewed and calculated by our systems.

Report a problem
We care about user experience, talents can always report a problem to us hello@modello.my

Once you’ve completed all the campaign deliverables and have your post up for a minimum of 30 days after campaign closed, your earnings will be credited to your App account.
(Credit will be disbursed to individual bank account on the 14th and 28th of every month)

1. Talent needs to complete their account informations with legit details.
2. Submission of NRIC / Passport is compulsory for verification purposes.

1. Post-job feedbacks period within 7 days. (Any argument after 7 days will not be entertained) 
2. Modello payment cycle is every 14th & 28th of every month.
   User will received direct credit to their personal banking account.
3. If you have yet received your credits after timeline mention above, please send an email and we will be happy to help at hello@modello.my.

Kindly ensure that all of your social media profile is set public (Not Friend Only or Private). This is to show Brands the performance of your influence. 

Here in Modello, there’s no Hidden charges or boody-traps. Modello is a fully transparent platform that allowed Brand and Talents to hire and get hired. When you dedicate your time to join our community and participate with each campaign, you’ll benefit from it directly from each particular brands. Download today and start earning.